Sale of digital products

How to buy our digital products

Purchase them through our online store.

Countries where we sell online

We support the following territories: America: USA, Canada, Mexico, Chile, Argentina, Brazil. Europe: United Kingdom, Switzerland, Andorra, countries that belong to the European Union (Spain, Portugal, France, Germany, Austria, Belgium, Netherlands, Ireland, Italy, Greece, Sweden). Asia: Japan, South Korea. Oceania: Australia, New Zealand.

Invoices

An invoice will be auto-generated when purchasing a product.

Returns

Due to the digital nature of our goods, and according to the ecommerce Spanish law, our goods can't be returned once they have been bought.

Taxes

We will charge Spanish 21% VAT (included within the final price) to countries belonging to the European Union and for the rest of the countries no VAT will be charged.

Goods sold

Our movies will be ready for direct download through this website once the transaction has been made. You will receive a link to a .zip file. The digital download consists on a .zip compressed file with a .mp4 HD720 movie and some .srt subtitle files, if those are available for that title. To view these files, we recommend Vlc open source video player. Files can be downloaded in five minutes with a good internet connection. Although our files have been tested with different antivirus, Pliski declines all responsibility in this regard.

What can I do with downloaded files?

Downloaded files are subject to copyright and Pliski owns it. Each download is considered a copy of the audiovisual work and can be viewed by the buyer unlimited times, and it can be copied privately by the buyer. However, you can't post, sell, lend or distribute the work in a public place, such as the internet, even if it is for free. Purchases are intended to be displayed on a domestic environment. For public exhibitions, please contact us. Files are not marked with any digital signature, DRM or tracking method.

Payment

Currently we can accept payment through our billing partner Paypal, which accepts credit cards and operates in many countries of the world.

Privacy

When purchasing a digital product on this website, Pliski will collect the following information: name, physical address of destination, physical address of billing, telephone number and email address. This information will be managed by Pliski for tasks related to the purchase and shipment of the product. Pliski may share this information with third parties to provide the service. The user, by using this site, accepts the additional legal and privacy clauses set out on this page.

Customer care

We work hard to provide the best service to our customers. So if you encounter difficulties during the process of downloading our files or need any other help related to our service we will be happy to assist you if you contact us. Please keep in mind that we can only provide service to users with a Paypal account for invoices and help with downloads. For any request, please contact us.

Sale of physical products

How to buy our physical products

As a general rule, orders may take up to 5 business days and take 15-20 days to be sent, although these conditions may change depending on the type of product and stock (for Spain, book and DVD delivery times are reduced notably). Books and DVDs include official Pliski product authenticity certificate and may include Pedro's dedication upon request. All our physical products are designed to be enjoyed in the domestic sphere. For public projections of our content or other public use, please contact us.

Countries where we sell online

The countries from which you can buy our products are those in which our billing partner Paypal operates.

Invoices

An invoice will be auto-generated when purchasing a product.

Returns

Pliski accepts returns of the physical products during the following 14 calendar days upon delivery of the product. Please, contact us. We will initiate the return process. For products without manufacturing defects, that is, for arbitrary returns by the customer, Pliski will not be responsible for the return shipping costs. For products with a manufacturing defect, shipping costs will be borne by Pliski. Please, return the product to us in its original package without alterations or use and we will refund the amount through the same system for which we received the payment. DVDs can only be exchanged for the same product and due to manufacturing defect, in accordance with current Spanish retail trade law. Thank you.

Taxes

We will charge Spanish 21% VAT (included within the final price) to countries belonging to the European Union and for the rest of the countries no VAT will be charged.

Payment

Currently we can accept payment through our billing partner Paypal, which accepts credit cards and operates in many countries of the world.

Privacy

When purchasing a physical product on this website, Pliski will collect the following information: name, physical address of destination, physical address of billing, telephone number and email address. This information will be managed by Pliski for tasks related to the purchase and shipment of the product. Pliski may share this information with third parties to provide the service. The user, by using this site, accepts the additional legal and privacy clauses set out on this page.

Customer care

We work hard to provide the best service to our customers. So if you encounter difficulties during the process of downloading our files or need any other help related to our service we will be happy to assist you if you contact us. Please keep in mind that we can only provide service to users with a Paypal account for invoices and help with downloads. For any request, please contact us.